privacy policy

At Smart-Decision.io (“we,” “our,” or “us”), your privacy and the security of your information are extremely important to us. 

This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile application, and related services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

We collect information in order to provide our Services efficiently, improve your experience, and maintain security. Types of information we collect include:

When you create an account, request services, or communicate with us, we may collect personal information such as:

• Name, email address, phone number, and mailing address
   
• Property information (e.g., address, property type, repair history)
   
• Billing or payment information
   
• Account login credentials
   

We may also collect non-identifiable information about your use of the Services, including:

• IP address, browser type, device type, and operating system
   
• Pages visited, click activity, and time spent on the platform
   
• App usage data and crash reports
   

We use cookies, web beacons, and similar technologies to improve the functionality of our Services, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

We use the information we collect to:

• Provide, operate, and improve our Services
   
• Process transactions and manage accounts
   
• Connect property owners with contractors and vendors
   
• Communicate important updates, offers, and notifications
   
• Personalize your experience and provide relevant content
   
• Maintain security, prevent fraud, and comply with legal obligations
   
• Analyze trends and usage to optimize our platform
   

We do not sell your personal information. We may share information in the following circumstances:

• With Contractors and Vendors: To facilitate project management, bidding, and communication on your behalf.
   
• With Service Providers: To assist with payment processing, analytics, cloud storage, and other platform operations.
   
• For Legal Compliance: When required by law or to protect the rights, safety, or property of Smart-Decision.io, our users, or the public.
   
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
   

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. While we strive to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information, including:

• Accessing or correcting the information we hold about you
   
• Requesting deletion of your personal data
   
• Opting out of marketing communications
   
• Exercising data portability rights under applicable laws (e.g., GDPR or CCPA)
   

To exercise any of these rights, please contact us at privacy@smart-decision.io.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not cover them.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our website or within the platform. Your continued use of our Services constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Smart-Decision.io
Email: privacy@smart-decision.io
Website: https://smart-decision.io